Turn WhatsApp into your #1 sales & support channel
NaWaBiz is the all-in-one WhatsApp Business Platform for broadcasts, AI chatbots, a shared team inbox and no-code automation — built on Meta's official Cloud API, with prepaid, transparent per-message pricing and no hidden markup.
Your customers are on WhatsApp. Now your whole business can be too.
Email gets ignored and SMS gets blocked. WhatsApp gets read within minutes. NaWaBiz gives you the official, compliant way to reach every customer where they already are — and turn one-way blasts into two-way conversations that close sales.
Broadcast to thousands
Send approved template campaigns to targeted lists and segments, throttled safely to protect your number's quality rating.
AI chatbot that knows your business
Upload your catalogue, FAQs and policies. The bot answers from your own documents and hands off to a human when it should.
Shared team inbox
Your whole team replies from one number, with assignment, labels, private notes and the 24-hour window always in view.
No-code automation
Drag-and-drop flows for welcome messages, keyword replies, lead capture and drip journeys — no developer required.
Contacts & segments
Import contacts from CSV, tag and segment them, and honour opt-in/opt-out automatically to stay compliant.
Prepaid message wallet
Top up once, pay Meta's real per-conversation rate, and never get billed for a message that failed to deliver.
From sign-up to your first broadcast in minutes
1 · Connect with Meta
Sign in through Facebook's Embedded Signup. You keep ownership of your WhatsApp Business Account and number — and can keep using the WhatsApp Business app alongside us.
2 · Get a template approved
Create your first message template. Meta usually approves in minutes. Import your contacts while you wait.
3 · Top up & send
Add wallet balance, pick your audience, and broadcast. Watch delivery, read and reply reports update live.
Broadcasts that actually get delivered
Blasting a poorly-managed number gets it blocked. NaWaBiz dispatches through a token-bucket rate limiter tuned to your number's throughput, respects Meta's messaging limit tier, and auto-pauses if your quality rating drops.
- Audience from lists, tags and dynamic segments
- Schedule campaigns for the perfect send time
- Wallet reserves the cost up front — no surprise overspend
- Live delivery, read and failure reports
An assistant trained on your own documents
Upload PDFs, price lists and policies. NaWaBiz indexes them into a private, per-business knowledge base and the AI answers customer questions with citations — inside the 24-hour window, in your brand's voice, handing off to a human on low confidence.
- Retrieval-augmented answers from your content
- Confidence threshold & keyword handoff to agents
- Every business's data isolated — never shared or co-mingled
One number, your whole team
Stop sharing a phone. Agents collaborate in a shared, real-time inbox with assignment, labels and private notes — and a live countdown on every 24-hour service window so no conversation goes cold.
- Real-time updates, typing and read indicators
- Quick replies with
/shortcutsand variables - Assign, label and note without leaving the chat
Plans that scale with you
A subscription unlocks the platform; a prepaid wallet pays Meta's real per-message rate. No per-agent tax, no lock-in.
A modern alternative to Interakt, AiSensy & Wati
Everything you expect from a WhatsApp platform, plus prepaid transparent pricing, a document-trained AI, and India-first DPDP-compliant data handling.
| What you get | NaWaBiz | Typical alternative |
|---|---|---|
| Official WhatsApp Cloud API | ||
| Prepaid wallet — pay only for delivered messages | ||
| No per-agent seat charges | ||
| AI chatbot trained on your own documents | ||
| No-code flow builder | ||
| WhatsApp Business app Coexistence | ||
| India INR billing & DPDP Act compliance |
Results our customers talk about
"We moved off SMS entirely. Our WhatsApp campaigns get read in minutes and our reorder rate jumped 30% in the first quarter."
D2C skincare brand
"The AI bot handles 8 out of 10 support questions from our own FAQ docs. My team finally focuses on the ones that need a human."
Online electronics store
"Prepaid wallet means I know exactly what I'm spending. No inflated per-message markup, no annual lock-in. Refreshing."
Travel & tours agency
Frequently asked questions
Is NaWaBiz an official WhatsApp Business API provider?
Yes. NaWaBiz runs entirely on Meta's official WhatsApp Cloud API. We onboard your number through Meta's Embedded Signup, so you keep full ownership of your WhatsApp Business Account and phone number.
Do I need to migrate off the WhatsApp Business app?
No. NaWaBiz supports Coexistence — your number can stay live on the WhatsApp Business app while you also send broadcasts and automate replies through the API.
How does pricing work?
A monthly or yearly platform subscription unlocks the features. A prepaid wallet pays Meta's per-conversation charges at transparent, pass-through rates — and you are never charged for a message that fails to deliver. See our pricing page for the current plans.
Is my data safe and DPDP-compliant?
Yes. We handle personal data as a Data Fiduciary under India's Digital Personal Data Protection Act, 2023. Each business's contacts, conversations and knowledge base are isolated, secrets are encrypted at rest, and we publish a named Grievance Officer. Read our Data Protection and Privacy policies.
What happens if Meta blocks or flags my number?
NaWaBiz monitors your number's quality and health, auto-pauses campaigns on degradation, and surfaces Meta's guidance. See our WhatsApp & Meta Policy and Resolution Scope for exactly what we can and cannot resolve on your behalf.
Ready to grow on WhatsApp?
Join businesses using NaWaBiz to broadcast, automate and support customers on the channel they check first. Get started in minutes — keep your number, keep your app.